Replacing a no code platform with an enterprise grade SaaS architecture was the goal behind Echo One’s digital transformation. Built by Acme One, the new multi-tenant platform supports secure healthcare operations, HIPAA and NIST 800-53 compliance, and future white label expansion. Using Claude Code as part of an agentic development workflow, the team accelerated delivery while maintaining human oversight for security critical components, resulting in an audit ready platform delivered in just 7.5 weeks.
Echo One experienced rapid business growth, but its original Backendless platform could no longer support enterprise healthcare requirements, multi-tenancy, or government compliance.
As monthly ride volumes exceeded 10,000 trips across three states, the platform introduced operational and technical limitations that threatened future growth.
Key challenges included:
The project aimed to:
Acme One designed a cloud native SaaS architecture on AWS that prioritized security, scalability, and operational simplicity.
The application was rebuilt using React 19 and Vite for the frontend, with Hono and tRPC powering backend services. PostgreSQL Row Level Security enabled true tenant isolation, while Amazon Cognito managed authentication and authorization.
Rather than rebuilding every capability from scratch, the team followed a strict build versus buy strategy, implementing 16 buy decisions and 13 custom build decisions. This allowed engineering resources to focus on healthcare workflows, dispatch logic, and tenant isolation.
Claude Code played a central role throughout development. A council based multi agent workflow generated specifications, drafted implementation plans, and accelerated repetitive engineering work.
Development activities were divided into three execution tiers:
Alternative migration strategies were evaluated but rejected because they increased complexity without reducing project risk. Instead, the team implemented a clean cutover strategy with rollback support, reducing operational complexity while protecting live dispatch services.
The implementation included:
Don’t just take our word for it. Hear what our satisfied clients have to say about their experience partnering with ACME ONE
We’re here to help! If you have any questions or would like to discuss.
We’re here to help! If you have any questions or would like to discuss how our IT services and technology solutions can benefit your business,
Meydan – Nad Al Sheba – Dubai – United Arab Emirates
+971 50 952 6681
info@acme-one.com
Monday - Friday: 9.00 - 6.00
Saturday & Sunday (Closed)
We’re here to help! If you have any questions or would like to explore how our custom software, digital solutions, and IT expertise can support your business growth.
