TCS is a prominent courier and logistics company. This company serves customers across various regions. The need for digital presence became important as shipment volumes increased and customer expectations changed.
Customers wanted instant access to shipment tracking and nearby service centers without calling support or visiting a branch. TCS decided to finance a mobile solution that would improve availability, reinforce customer engagement, and aid long-term growth.
The company faced several functional and customer experience challenges.
Customers lacked an appropriate way to track shipments in real time through mobile devices.
There was also a need to help users locate nearby customer centers within a defined radius, complete with accurate address details.
From a business perspective, the app needed to:
The application had to be practical, scalable, and cost effective.
TCS outlined clear objectives for the Haazir App:
The company wanted a solution that was acceptable and supported future digital initiatives.
Acme One developed the TCS Haazir App using Android technology to ensure wide device compatibility and ease of integration.
Android was selected for its flexibility, open source ecosystem, and lower development barriers. This allowed the client to launch quickly while keeping costs under control.
The application was integrated with backend systems through secure Web APIs and MS SQL Server databases. Customers can track shipment status in real time directly from their mobile devices.
The app uses location features to identify customer centers within a specified radius. Users can view complete address details and navigate to the nearest branch easily.
Proper attention was given to application speed and responsiveness. This attention helped to ensure a proper user experience.
The solution was designed to support business growth while maintaining system stability and security.
The application was built using:
Testing was conducted to ensure reliable shipment tracking, accurate location detection, and smooth performance across various Android devices.
Don’t just take our word for it. Hear what our satisfied clients have to say about their experience partnering with ACME ONE
We’re here to help! If you have any questions or would like to discuss.
We’re here to help! If you have any questions or would like to discuss how our IT services and technology solutions can benefit your business,
Meydan – Nad Al Sheba – Dubai – United Arab Emirates
+971 50 952 6681
info@acme-one.com
Monday - Friday: 9.00 - 6.00
Saturday & Sunday (Closed)
We’re here to help! If you have any questions or would like to explore how our custom software, digital solutions, and IT expertise can support your business growth.
