The client partnered with Acme One to address these challenges. We provided a customized solution that involved the following:

• Agile methodology implementation: The team implemented Agile methodology, which helped them in better sprint planning and management and resulted in the timely delivery of projects.
• Azure DevOps for bug tracking: We leveraged the bug tracking feature of Azure DevOps to identify and track bugs easily, assign them to team members, and track progress towards resolution.
• Smoke and Regression suite for test coverage: We implemented a comprehensive testing process that included both smoke and regression testing, ensuring that the entire application system was thoroughly tested and any issues identified and resolved before deployment.
• Release note apprises the client of the system’s current state: The team implemented a release note process to apprise the client of the current state of the system, including any bug fixes, new features, or enhancements.
• Integration with RMA: Our team integrated the RMA process with the application system, resulting in seamless processing and reduced manual interventions.
• User experience optimization: We identified the pain points and challenges faced by end-users and optimized the user experience, resulting in improved customer satisfaction and loyalty.