Cutting-Edge Solutions For Modernizing Website & Email Systems
Location : Nashville, Australia
Industry : Food, Health & Fitness, E-commerce
Problem
The company was facing some problems with their website and email system.
Obsolete website: The website was difficult to navigate and did not provide all the necessary information to customers. As a result, customers were often confused about the products and services offered by the company and found it challenging to order online. This led to a decrease in sales and customer satisfaction
Outdated design and lack of uniform style
Lack of responsive design
Lack of simple and logical structure
Email issues: In addition to the website issues, the company faced problems with their email system, which was unreliable, causing missed orders, incorrect delivery dates, and difficulty following up with customers after their orders were placed..
Solution
Acme One provided cutting-edge solutions to revamp the website–make it more user-friendly. Our team:
Simplified the ordering process
Made it easier for customers to navigate the site
Added a responsive design to improve the user experience
Extended functionality & implemented new flows
Installed Google Analytics & Google Tag Manager to ensure site optimization
Result
The client saw a significant increase in customer satisfaction and sales
The new website was easier to use, and customers could find products more quickly
Google Analytics & Tag Manager installation made website tracking easier
A streamlined email system made it easier for customers to receive accurate information about their orders
Improved website ranking and Search Engine Optimization
Reduced the number of missed or delayed deliveries
Improved online presence and customer communication channels maintained the company’s competitive edge in the frozen meals industry