The solution provides a commercially optimized demand/ supply balancing functionality. It helps utility companies become more customer-centric and reposition for new business model/s in utilities based on smart meters. Key issues exist in three areas
Technological, social and most of all regulatory influences changed the utility industry over the last 10 years for good, resulting in significant challenges in terms of market valuation, profits and returns for utilities.
This feature allows for the synchronization of data in SaaS applications with on-premises applications. For instance, OOTB (out-of-the-box) and custom connectors in Logic Apps are used to synchronize customer data in a cloud-based CRM app with the information of customers in an on-premises ERP system.
Logic Apps is used as a communication bus to access endpoints of different apps and for real-time communication with physical assets across the meters, substations, and reclosers. The feature supports better management of maintenance schedules through integration between apps and assets.
Azure & Logic Apps keeps the analytics SaaS apps in sync. Allows the user to look backward to assess the heuristic patterns and to implement forward-looking approaches. It includes advisory analytics, transformational analytics, managed analytics and subscription analytics.
An intelligent application that collects and reports actual device characteristics (voltage, cumulative power, current, or temperature) in near real-time
This feature allows the identification of suspicious patterns in billing, consumption and payments. API Apps having built-in BizTalk services are used for component addition.
Bill payments integration with internet banking systems
Printing of bills, letters and notices by a third party
Electronic storage to store registers, customer correspondence and reports
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